This page clearly explains how your personal data is collected, stored, and protected on the jya platform.
Important: This Privacy Policy applies to the jya.best website and all associated services. By using the jya platform, you consent to the collection and use of your information as described in this policy.
Jya is one of Bangladesh's most trusted online gaming platforms. We believe privacy is a fundamental right for every user. This Privacy Policy explains what data jya holds about you, why we hold it, and how it is used.
This policy applies in full to the jya.best website, mobile app (where applicable), and all our digital services. Whether you are visiting our site, creating an account, playing a game, or making a payment — this Privacy Policy applies in every case.
Jya follows international data protection standards and applies GDPR principles as the foundation of how we operate. We are committed to full transparency — no hidden practices when it comes to your data.
Jya collects only the data strictly necessary to deliver our services. We do not gather information beyond what is needed. The table below shows what types of data are collected and for what purpose:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Notifications & Support |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records, session duration | Responsible Gaming & Service Improvement |
| Cookie Data | Session tokens, preference settings | User Experience Improvements |
Jya uses your data only for specific, legitimate purposes. We never use your information for unrelated advertising or for third-party commercial gain.
Please Note: You can opt out of promotional communications at any time. This will not affect your account or access to our services.
Jya uses cookies and similar tracking technologies on its website. These are stored as small text files in your browser and help remember your preferences and session on return visits.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.
Jya employs industry-leading technology to protect your data. Our security is multi-layered — if one layer is compromised, the others remain active.
Your Role: Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity, contact our support team immediately.
Jya does not retain your data longer than necessary. However, certain information is kept for defined periods due to legal obligations and business requirements:
Once the designated retention period ends, data is securely deleted or anonymized.
Jya believes you should have full control over your own data. Your rights are outlined below:
You have full control over your personal data on the jya platform and can exercise these rights at any time.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete data at any time.
You may request deletion of your data where there is no legal obligation to retain it.
In certain circumstances, you may request that the processing of your data be restricted.
You can request your data in a structured format and have it transferred elsewhere.
You may withdraw your consent at any time — this will not affect any prior activity.
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
Jya is strictly not intended for users under 18. We do not knowingly collect personal data from minors. Age is verified at registration, and additional identity documents may be requested in cases of doubt.
If we become aware that data has been collected from a minor, we will immediately close the account and delete the information. If you have any concerns, please contact us right away.
Jya may update this Privacy Policy from time to time. Users are notified according to the nature of the change:
We recommend visiting this page regularly to stay up to date with the latest policy.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team. We are always here to help.
Your Complaints Matter: If you believe we have failed to protect your data, please contact us directly. We take every complaint seriously and conduct a thorough investigation into each one.
We are ready to assist with any privacy-related questions.
We don't just make promises — we prove our commitment to protecting your data through action.
All your data and transactions are protected by 256-bit SSL encryption — the same technology used by banks.
Jya never sells your personal data to third parties. This is a core commitment we stand by.
We operate in accordance with GDPR principles. Even as a user in Bangladesh, you benefit from international-standard data protection.
We believe in full transparency. You will always be clearly informed about what data is being collected and why.
You have the full right to request access to, correction of, or deletion of your data — at any time.
Our dedicated team regularly audits our systems to identify and promptly address any vulnerabilities.